Frequently asked questions

Everything you need to know about Fithy Workout.

1Getting started

What is Fithy Workout?

A home workout app that needs no equipment: 200+ workouts, 10 multi-day challenges and 130+ exercises with animated demos for men and women. Available on Android, iOS, macOS and TV.

Do I need an account?

No. You can start right away as a guest, and all your data is kept on your device. Sign in (Google or Apple) only if you want to back up, sync across devices or use Premium on more than one device.

What is the Personal Plan?

When you open the app for the first time, you answer a few questions (gender, weight, goal, muscles to focus on…). The app uses your answers to build a training plan for you. You can change it at any time with Adjust plan.

Which languages are supported?

16 languages: English, Tiếng Việt, 中文, 日本語, 한국어, Español, Português, Français, Deutsch, Русский, Polski, Türkçe, Bahasa Indonesia, हिन्दी, বাংলা, العربية.

2Working out

Which workout should I pick as a beginner?

Start with your Personal Plan or an easy workout (for example Easy Abs or Chest Starter). Every workout shows its difficulty, duration and estimated calories.

What is the difference between a workout and a challenge?
  • Workout: a single session you can do any time.
  • Challenge: a multi-day program (for example 28-day full body). Finishing a day unlocks the next one.
Can I restart a challenge?

Yes. Use the restart option on the challenge screen; your progress goes back to day 0.

Can I create my own workouts?

Yes (Premium feature). Open Custom Workout to pick exercises, reps or duration, and their order. You can create and edit custom workouts on phones and tablets; on TV you can still play the ones you created.

Can I change rest time, voice guidance or music?

Yes, in Settings: rest time between exercises, guiding voice (TTS), counting voice and background music.

How are calories calculated?

They are estimated from each exercise's intensity (MET), the duration and your weight. Treat them as a guide, not as a replacement for a dedicated tracking device.

3Tracking progress

What does the app track?

Workout history, calories, your workout streak, weight and water intake.

How does the streak work? What is the weekly protection?

The streak counts consecutive workout days. You get 1 protection per week: if you miss a workout day, it is used automatically so you don't lose your streak.

Are there reminders?

Yes, two kinds, both in Settings: a workout reminder (at the time you choose) and a drink water reminder (with a time and an interval). Phone only.

Can I change the first day of the week?

Yes — Settings → Start of the week. It applies to calendars and reports.

4Account & data

Where is my data stored?

On your device by default. When you sign in:

  • Profile and settings sync to the cloud for every account.
  • Workout history, challenge progress and custom workouts sync to the cloud with Premium.
I used the app as a guest and then signed in — will I lose my data?

No. If the account is empty, your guest data moves into it automatically. If the account already has data, the app asks you:

  • Merge — combine the guest data into your account.
  • Keep separate — leave the guest data on this device, apart from your account.
What happens to my data when I sign out?

Your account data is kept and comes back when you sign in again. After signing out, the app returns to guest mode.

How does Google Drive backup work?

With a Google account, open Backup & sync and tap Sync now to back up, or Restore to get your data back from Drive. Drive only runs when you tap — the app never backs up to or restores from Drive on its own.

I got a new phone. How do I move my data?

Sign in with the same account on the new phone. Your profile comes back automatically; with Premium, your history and challenge progress do too. Without Premium, back up to Google Drive on the old phone and restore on the new one.

How do I delete my account?

Go to Profile → Account → Delete account & data. This deletes the account's data on the device and in the cloud, and cannot be undone.

5Premium & billing

What is included for free?

A set of workouts and 3 challenges (Healthy Office Staff, Light Cardio, Fat Burner HIIT), plus the Personal Plan, progress tracking and reminders. The free version shows ads.

What does Premium include?
  • No ads
  • All workouts and challenges unlocked
  • Build your own workouts
  • Advanced progress tracking and cloud sync of your progress
Which plans are available?

Monthly and yearly (yearly is the best value). Some plans have an introductory price for the first period. Prices are shown in your store's local currency.

I paid but Premium isn't active / I changed devices. What do I do?

Sign in with the right account, open the upgrade screen and tap Restore Purchase. Use the same Google Play account or Apple ID you bought with.

Premium disappeared after I signed out?

Yes — Premium is tied to your account. Sign in again to keep using it.

How do I cancel my subscription?

Cancel in your store: Google Play → Payments & subscriptions → Subscriptions, or on iPhone: Settings → [your name] → Subscriptions. Deleting the app does not cancel the subscription. You keep Premium until the end of the period you paid for.

How do I get a refund?

Refunds are handled by Google Play or Apple under their policies; the developer cannot issue refunds directly.

6TV

Can I use the app on TV?

Yes. The app supports both Android TV and Apple TV, fully controlled with the remote.

What is different on TV?

The layout is made for big screens and has no bottom navigation bar. Creating or editing custom workouts, reminders and ads are phone-only.

Does Premium bought on my phone work on TV?

Yes. Sign in with the same account on your phone and your TV to share Premium.

7Troubleshooting

There is no voice guidance.

Check Guiding Voice in Settings, your device's media volume, and that your system text-to-speech (TTS) engine has the language you use.

I don't get reminders.

Check that notifications are allowed for the app, and turn off battery saver / battery optimization for it.

My data doesn't sync between devices.

Make sure both devices are signed in to the same account and online. Workout history syncs only with Premium. For Drive, you need to tap Sync now yourself.

How do I contact support or send feedback?

Use Feature Suggestion in the app, or email [email protected].

Still have questions?

Use Feature Suggestion in the app, or email [email protected].